Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to  www.secretdreamsfest.com, Secret Dream Music & Arts Festival LLC, Secret Dreams Productions LLC and governs data collection and usage. For the purposes of this Privacy Policy,  unless otherwise noted, all references to Secret Dreams Productions LLC include  www.secretdreamsfest.com, Secret Dreams, Secret Dreams Music & Arts Festival LLC and  www.secretdreamsfest.ticketspice.com/2022. The Secret Dreams website is a ecommerce site.  By using the Secret Dreams website, you consent to the data practices described in this statement. 

Collection of your Personal Information

In order to better provide you with products and services offered, Secret Dreams may collect  personally identifiable information, such as your:  
 

- First and Last Name 

- Mailing Address 

- E-mail Address 

- Phone Number
 

If you purchase Secret Dreams's products and services, we collect billing and credit card  information. This information is used to complete the purchase transaction. 
 

We do not collect any personal information about you unless you voluntarily provide it to us.  However, you may be required to provide certain personal information to us when you elect to use  certain products or services. These may include: (a) registering for an account; (b) entering a  sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers  from selected third parties; (d) sending us an email message; (e) submitting your credit card or  other payment information when ordering and purchasing products and services. To wit, we will  use your information for, but not limited to, communicating with you in relation to services and/or  products you have requested from us. We also may gather additional personal or non-personal  information in the future.

Use of your Personal Information

Secret Dreams collects and uses your personal information to operate and deliver the services you  have requested.  

Secret Dreams may also use your personally identifiable information to inform you of other  products or services available from Secret Dreams and its affiliates.

Sharing Information with Third Parties

Secret Dreams may sell, rent, or lease customer information to third parties for the following  reasons:  

• Advertising and Marketing 

• Strategic partnership 

Secret Dreams may, from time to time, contact you on behalf of external business partners about a  particular offering that may be of interest to you. In those cases, your unique personally identifiable  information (e-mail, name, address, telephone number) is transferred to the third party. Secret  Dreams may share data with trusted partners to help perform statistical analysis, send you email or  postal mail, provide customer support, or arrange for deliveries. All such third parties are  prohibited from using your personal information except to provide these services to Secret  Dreams, and they are required to maintain the confidentiality of your information.  

Secret Dreams may disclose your personal information, without notice, if required to do so by law  or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or  comply with legal process served on Secret Dreams or the site; (b) protect and defend the rights  or property of Secret Dreams; and/or (c) act under exigent circumstances to protect the personal  safety of users of Secret Dreams, or the public.

Opt-Out of Sale or Disclosure of Personal Information to Third Parties

In connection with any personal information we may sell or disclose to a third party for a business  purpose, you have the right to know:  

• The categories of personal information about you that we sold and the categories of third parties to whom the personal information was sold; and 

• The categories of personal information that we disclosed about you for a business purpose.

You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other 

privacy and data protection laws, as applicable, to opt-out of the sale or disclosure of your  personal information. If you exercise your right to opt-out of the sale or disclosure of your personal  information, we will refrain from selling or disclosing your personal information, unless you  subsequently provide express authorization for the sale or disclosure of your personal information.  To opt-out of the sale or disclosure of your personal information, visit this Web page  info@secretdreamsfest.com. 

Tracking User Behavior

Secret Dreams may keep track of the websites and pages our users visit within Secret Dreams, in  order to determine what Secret Dreams services are the most popular. This data is used to deliver  customized content and advertising within Secret Dreams to customers whose behavior indicates  that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Secret  Dreams. This information can include: your IP address, browser type, domain names, access times  and referring website addresses. This information is used for the operation of the service, to  maintain quality of the service, and to provide general statistics regarding use of the Secret Dreams  website. 

Use of Cookies

The Secret Dreams website may use "cookies" to help you personalize your online experience. A  cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be  used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you,  and can only be read by a web server in the domain that issued the cookie to you. 

 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The  purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Secret Dreams pages, or register with Secret Dreams site or services, a cookie helps Secret Dreams to recall your specific information on subsequent visits. This  simplifies the process of recording your personal information, such as billing addresses, shipping  addresses, and so on. When you return to the same Secret Dreams website, the information you  previously provided can be retrieved, so you can easily use the Secret Dreams features that you  customized.

  

You have the ability to accept or decline cookies. Most Web browsers automatically accept  cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you  choose to decline cookies, you may not be able to fully experience the interactive features of the  Secret Dreams services or websites you visit. 

Links

This website contains links to other sites. Please be aware that we are not responsible for the  content or privacy practices of such other sites. We encourage our users to be aware when they  leave our site and to read the privacy statements of any other site that collects personally  identifiable information.

Security of your Personal Information

Secret Dreams secures your personal information from unauthorized access, use, or disclosure.  Secret Dreams uses the following methods for this purpose:  

- SSL Protocol 

When personal information (such as a credit card number) is transmitted to other websites, it is  protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.  

We strive to take appropriate security measures to protect against unauthorized access to or  alteration of your personal information. Unfortunately, no data transmission over the Internet or any  wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect  your personal information, you acknowledge that: (a) there are security and privacy limitations  inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: 

 

  • Delete your personal information from our records; and 

 

  • Direct any service providers to delete your personal information from their records. 

Please note that we may not be able to comply with requests to delete your personal information if  it is necessary to:  

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; 

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; 
     

  • Debug to identify and repair errors that impair existing intended functionality; • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; 
     

  • Comply with the California Electronic Communications Privacy Act; 
     

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; 
     

  • Enable solely internal uses that are reasonably aligned with your expectations based on  your relationship with us; 
     

  • Comply with an existing legal obligation; or 
     

  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

Secret Dreams does not knowingly collect personally identifiable information from children under  the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for  permission to use this website.

Opt-Out & Unsubscribe from Third Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of  certain information. Users may opt-out of receiving any or all communications from third-party  partners of Secret Dreams by contacting us here:  

- Web page: secretdreamsfest.com 

 

- Email: info@secretdreamsfest.com

E-mail Communications

From time to time, Secret Dreams may contact you via email for the purpose of providing announcements, promotional offers, alerts and updates, confirmations, surveys, and/or other general communication. 

If you would like to stop receiving marketing or promotional communications via email from Secret Dreams, you may opt out of such communications by Customers can e-mail  info@secretdreamsfest.com to request a stop in communications. 

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have  contracted.

Changes to this Statement

Secret Dreams reserves the right to change this Privacy Policy from time to time. We will notify  you about significant changes in the way we treat personal information by sending a notice to the  primary email address specified in your account, by placing a prominent notice on our website,  and/or by updating any privacy information. Your continued use of the website and/or Services  available after such modifications will constitute your: (a) acknowledgment of the modified Privacy  Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Secret Dreams welcomes your questions or comments regarding this Statement of Privacy. If you  believe that Secret Dreams has not adhered to this Statement, please contact Secret Dreams at:  


Secret Dreams Productions LLC  

7155 Corazon Dr., Suite 2  

Dublin, Ohio 43016 
 

Email Address:  

expenses@secretdreamsfest.com  
 

Telephone number:  

(614) 547-3350 
 

Effective as of 2-2-2022